AmerTac Home > Frequently Asked Questions
Nite Lites™ & Specialty Lites™
Why is my Dusk-to-Dawn Nite Lite™ not working correctly?
Dusk-to-Dawn Nite Lites™ have a sensor that measures ambient light (also known as available light levels) in the room. When the light level in the room decreases to a preset “ON” level the sensor turns the Nite Lite™ on. When the room light level increases to a preset “OFF” level the sensor turns the Nite Lite™ off. If there are objects in front of the sensor they can affect the operation of the Nite Lite™. If the object blocks the Nite Lite™, the Nite Lite’s™ bulb may turn on when the room light is still high, or it may stay on.
Flickering can also occur with Nite Lites™ when ambient room light levels in a room are close to the Turn ON/OFF levels. In this case, light reflected from the Nite Lite™ bulb into the sensor, causes, just enough illumination on the sensor that the reflected light added to the ambient light causes the Nite Lite™ to turn on and off rapidly. This may occur for a short time until the ambient light is low enough that the added light from the sensor is not enough to cause the Nite Lite™ to turn off, then the Nite Lite™ will work properly in the dark room.
Does the Power Failure Lite™ (71134CC, 71134NB, 71134LA) have a Nite Lite™ function?
Are the bulbs in my Nite Lite™ replaceable?
The bulbs in incandescent Nite Lites™, containing either 4 Watt or 7 Watt bulbs are replaceable. These Nite Lites™ use a size C7 bulb often called a Nite Lite™ Bulb.
The bulbs in the 73060 Moon Lites™ can be replaced with a 2.4V bulb.
The bulbs in the 73061 Moon Lites™ can be replaced with a 4.8V, 0.5a bulb.
LED and Neon Nite Lite™ bulbs are not replaceable.
The bulbs in the 73057 Moon Lites™ are not replaceable.
The bulb in the 6” (73025CC) and 12” (73040CC) Plug-In Fluorescent Lites™ are not replaceable.
The bulb in the Rechargeable Power Failure Lite™ (71138CC) is not replaceable.
What is the life expectancy of the LED Forever Glow Nite Lite™?
How many colors does the Color Changing Cylinder Nite Lite™ (73107) have?
What kind of batteries does the Book Lite™ (75065) use?
Can you paint the 6 Pack Candles (75206) and the 4 Pack Votive Candles (75209)?
What kind of battery does the 6 Pack Candles (75206) and the 4 Pack Votive Candles (75209) have and how many times can it be charged?
Are the candles on the 6 Pack Candles (75206) and the 4 Pack Votive Candles (75209) UL Listed?
How many Watts of energy do your LED Nite Lites™ use?
How long will the 12” Fluorescent Lite™ (73040CC) last on battery power?
What kind of wood is the 180/182 series Wallplate made of?
Can I cut my Wallplate?
Can I take the metal back plate off my Wallplate?
Why is my Light Control blinking
The package includes three lens caps for the sensor stem, each with a different sized hole to block the light. If you are experiencing such blinking, you should install one cap over the sensor to see if it eliminates the blinking. You may have to try each of the 3 caps until you find one that works for your unique fixture. Each cap blocks the reflected light and allows some ambient light (available light) through to keep the light bulb off when it is daylight out. There is a potential tradeoff to eliminating the blinking - the caps can cause the light to stay on longer than you might want in the morning, and could also cause it to turn on earlier than you’d expect in the evening. This is because less ambient light (available light) is now reaching the sensor, so it tends to think it is darker than it really is.
Why can’t I put more than 1 Light Control on a circuit?
Can Dusk-to-Dawn Light Controls (SLC5) be used indoors?
How can I test to see if my Light Control is working correctly?
When you set the timer on the Outdoor Programmable Light Control (SLC6), what should you expect?
The packaging on the 150W Outdoor Flood Light Control for CFL Bulbs (OLC5CFLBC) says it is okay to use in damp locations. Is this product okay to be used where it will be exposed to direct rain?
What type of replacement battery should you use in the Wall Mounted Switch and Plug-In Receiver (RFK100LC)?
Can I use the Wall Mounted Switch and Plug-In Receiver (RFK100LC) with a fan?
Can the Key Fob Transmitter with Plug-In Receiver (RFK106LC) be used outdoors?
Can the Stem Mount and Twist Lock Light Controls (AT15BC, LC120BC) be used with Metal Halide Bulbs?
Can the Adjustable Sensitivity Light Control (6099, 6099BC) be used upside down?
What kind of transformer should be used with the Address Light (AL301B)?
Can the Address Light (AL301B) be hardwired?
What is the difference between the 3 Level Touch Pad Dimmer for Low Voltage Lights (A6043CS) and the Plug-In Touch Pad Dimmer (6043BC)?
Under Cabinet Lighting
Can the LED Under Cabinet Lights be dimmed?
Are there any extension cords for LED Under Cabinet Light fixtures or pucks?
Are the bulbs in the LED Under Cabinet Lights replaceable?
How long does the Xenon Replacement Bulb (XC300XW) last?
Can you recess mount the Xenon Low Voltage Puck Lights (XP/UC series), Xenon Line Voltage Puck Lights (XLV series), Halogen Line Voltage Puck Lights (ALV series) or Halogen Low Voltage Puck Lights (AL series)?
Can you use a halogen bulb in a xenon fixture or vice versa?
Can Rope Lighting be cut?
How do I return my defective product?
Please do not return products without first contacting our Customer Care Center, where Representatives will assist you with the return process.